Vacation Accommodations and Lodging Rentals in Akumal, Mexico: Caribbean Fantasy

As a client, when confirming a booking in person, on the phone, or by email, you are agreeing to our

General Reservation Information Terms and Conditions:

Amenities and prices online and on the Caribbean Fantasy, Inc. price lists are kept current as much as possible, but may not be perfectly accurate. Rates and terms will be guaranteed when the reservation is confirmed or in cases where a rental agreement is required, when it and the payment are received by Caribbean Fantasy, Inc.

Payment Information:

Payment is required within 3 days of verbal confirmation. A deposit of at least one-half is required to confirm reservations; all properties require full payment for Holiday reservations. The balance is due 60 days prior to the arrival date (some villas require payment in full 90 days before arrival). Reservations made within sixty days (or, ninety days in some cases) of the arrival date must be paid in full. A voucher will be sent upon final payment. This voucher will be required for admittance upon arrival at the property. Some accommodations require signed rental agreements and/or security deposits. Rates are firm once the reservation is confirmed. Rental agreements, for properties requiring them, must be returned before guests will be sent final documents.

Cancellation Terms (per reservation):

A property is considered reserved at the time it is verbally confirmed by the guest. Cancellations, for any reason will be subject to a $100 cancellation fee. Reservations being postponed will also be subject to a $100 re-booking fee. Cancellations for any reason, prior to 60 days of arrival (or 90 days for properties requiring full payment 90 days in advance) will forfeit the deposit amount plus the $100 cancellation fee. Cancellations for any reason, less than 60 days of arrival will forfeit the entire rental amount. If the cancellation is made after confirmation, but prior to sending in payment, a $50 US cancellation fee will be due.

Changes:

There will be a $25 US fee charged per change, on all changes made to a reservation. The number of occupants in a home is set, and there are some exceptions for extra guests up to a higher number for an additional fee, which the client will be responsible for. Rates can change if the reservation is changed.

Conditions:

Caribbean Fantasy, Inc. has made a good faith effort to visit and accurately describe/photograph the property, but shall not be liable for any inaccuracies in such descriptions, changes in the conditions or amenities of the accommodation, the surrounding properties, construction, the condition thereof, or for any defects or stoppages of electricity, gas, water supply, plumbing, or any other services, for any reason. Weather conditions may make property evacuation necessary, there will be no refunds or credits for time unused due to such. It is wise to purchase travel insurance for these uncontrollable circumstances. The number of occupants in a home is set, and not to be exceeded over the number reserved, or additional fees may be charged by the on site management (or all guests evicted on the spot depending on the situation). Caribbean Fantasy, Inc. undertakes to act only as agent for the owner or owner's agent. Caribbean Fantasy, Inc. maintains no control over the equipment, facilities, operation, agents or employees of the owner of the accommodation, or their representatives, executors, administrators, successors, or assignees arising out of: (a) personal injury, accident or death; (b) property lost, stolen, or damaged; (c) loss of physical or mental enjoyment; or (d) delay, inconvenience or changed itinerary-resulting from any acts or omissions of the owners of the accommodations, his employees or agents, or any other party not under the direct employ and control of Caribbean Fantasy, Inc., Inc. or from any act of nature, war, strike, governmental act, or any other event or cause beyond Caribbean Fantasy Inc.'s control. By confirming the reservation, each guest shall and does hereby indemnify Caribbean Fantasy Inc., it's employees, subagents, and representatives, and holds them harmless from and against any claim, loss, theft, damage, cost or expense (including reasonable attorney's fees) to persons or property, however caused, which occurs on or about the accommodation, or in connection with evacuation, or travel thereto or there from.

Evacuations: Property management is cautious about tropical storms, and has the right to evacuate guests when necessary. There will be no refund or credits for evacuations due to hurricanes, tropical storms, natural disasters, war, strikes, or other conditions that are beyond Caribbean Fantasy, Inc's control. It is wise to purchase travel insurance to protect travelers for these unlikely events. It is recommended each guest procure travel insurance for the protection of persons and property, and with respect to personal and financial liability, while traveling to and from, and occupying the accommodation. It is wise to research vehicle coverage before departing, as US insurance does not cover drivers in Mexico. Travel insurance, some credit cards and car rental agencies offer coverage, please inquire.

Travel Insurance:

For more information on Caribbean Fantasy, Inc.'s recommended travel coverage, please visit Access America by pasting this link into your browser. Access America Travel Insurance Plan https://www.accessamerica.com/integration_start.asp?accamnum=F022153&target=new&Start_Page=Deluxe&referrer=emaillink

1-800-523-6618 (970)-663-2299
P.O. Box 7606
Loveland, CO 80537-0606